Customer Service medewerker

BRFB01733
Openstaande vacature

Functie omschrijving

We have an exciting opportunity for a Customer Service employee!

In this role you will be the intermediate between Healthcare customers and the internal organization. You and your collegues will be responsible for the delivery of services according to agreed SLA's. You will report to the Account Management Coördinator.

What will you be doing?

  • Monitor, oversee and manage customer requests, data and reports in a timely manner
  • Ensure the delivery of products and services within the contract for the assigned customer
  • Act as first point of contact and ensure compliance to contract and/or customer specific requirements and healthcare regulations
  • Identify areas for improvement to maximize service quality and come up with potential solutions
  • Participate in improvement projects
  • Support the implementation of new services to customer

Functie eisen

  • Bachelor level or degree is required
  • Operational and process knowledge
  • Good customer relationship skills
  • Understanding and/or willingness to learn projectmanagement, supply chain and logistics
  • Good administrative skills and knowledge of MS Office and ERP systems
  • Advanced English language skills, Dutch is advantage

Onze opdrachtgever

Our client provides supply chain distribution and logistics for product developement and fulfillment across a network of industries, suppliers and distribution partners around the world. They offer customer total solutions from product design, through production to final delivery to the end-customers.

Arbeidsvoorwaarden

  • Salary €2.400 - €3.350 /40 hours, depending working experience
  • 32 - 40 hours per week
  • A challenging job and opportunities for development in a dynamic and growing international environment
  • A contract with our client

Solliciteren

Do you want to apply? Please share your CV with us. You can send it to floor@mansrecruitment.nl
Do you have any questions? Don't hesitate to contact us! Floor Brunet de Rochebrune 024 324 44 97

Locatie

Venlo

Contactpersoon

Floor Brunet de Rochebrune
T: (024) 3244 497

Customer Service medewerker